Friday is a good day to rag on Samsung because lead articles have a longer shelf life, thanks to the weekend. Every major technology company is working overtime to get new products out the door to one-up their competitors.
Samsung’s flagship Galaxy Note 7 had me drooling for awhile thanks to a laundry list of modern features. 4GB RAM. 8-core CPU. Quad-HD screen resolution. What’s not to like? Oh, did I mention the exploding batteries? Yeah, that’s exactly the kind of hidden feature that Samsung would have preferred to avoid when launching a flagship product to compete against Apple’s iPhone in the premium space, but should anyone be surprised?
After all, Samsung is known for their washer and dryers, right? Why did they think they could compete with Apple in the smartphone industry? Is it any wonder Samsung was sued for intellectual property theft?
Alright, I’m being overly harsh but Samsung’s misdeeds have piled up high enough that a little old fashioned ‘karma is a bitch‘ helps to get the universe back in balance. After all, it’s not as if Apple hasn’t had a few issues of its own through the years.
Steve Jobs on the iPhone 4’s problematic antenna reception issue:
Just avoid holding it in that way.
Granted, that solution worked but it probably wasn’t what customers wanted to hear. I suspect that customers don’t want to hear the sound of the smartphone’s battery exploding, either, so there’s that as a counter issue.
Samsung is going through a messy recall situation with the Galaxy Note 7’s exploding battery problem, but Apple has a few recalls in its history, too. Some wall plug adapters were recalled. A large number of MacBook Pro models had bad screens. Recently, Apple began exchanging USB-C cables for the new MacBook, and the iPhone 6 seems to have a ‘touch disease‘ that has already called to action ambulance chaser lawyers.
Apple isn’t immune to such issues that occasionally plague every consumer technology company. Today’s PCs, smartphones, and tablets are complicated, complex devices made of many components, and though they have fewer moving parts, Murphy’s Law won’t go the way of Moore’s Law.
While we may obtain a degree of pleasure from a little Samsung bashing when deserved, it’s also comforting to know Apple has stepped up its game in recent years and continues to push the state of the art– not just in design and usability, but in manufacturing and quality components, too.
That said, I didn’t feel bad at all when I sold my iPhone 6 Plus to Gazelle last year, and I still tell my college age children to keep their iPhones out of the back pocket because it’s a really a handheld supercomputer and being stuffed into a butt tight pocket might cause components to move a bit and result in a touchscreen disease they won’t like.
Or, it could just explode while they’re sitting on it. They listened.