There are two kinds of flames, though the description of each could be considered quite similar. A flame from a fire is often described as ‘the visible, gaseous part of a fire. It is caused by a highly exothermic reaction taking place in a thin zone.’
There’s another kind of flame that we deal with online. ‘In Internet parlance, a flame is a posting to a newsgroup, mailing list, or similar forum that attacks another person or group of people, usually in response to an earlier posting.’
Last week I wrote about Appriority, a Mac app which helps to make a Mac faster, and the battery last longer, and closed the article this way.
Apppriority worked perfectly on my MacBook Pro at home, but on the office MacBook Air, which I take everywhere, and often needs to be recharged, a few apps would hang– notably Google Chrome– but your mileage may vary.
Though it seemed clear to me that what needs to be recharged is the MacBook Air, a reader took issue with my summary, and responded in a manner akin to this.
As a reviewer you have a minimal journalistic responsibility. Your last sentence “and often needs to be recharged, a few apps would hang– notably Google Chrome– but your mileage may vary” is obscure (how do you recharge an app) nonspecific (what exactly is hang and what apps?-is this a bug? and what did the developer have to say about the problem?) and glib (how will my “milage” vary)
Can the app be added to your startup items? Does it become a pain when you do this? And most important, is the app actually useful and to whom would it be handy.
Thousands of people will either waste or invest time in your comments. Be a pro and a credit to the profession.
As is often the case when I choose not to publish a comment, especially one that seemed argumentative, I responded simply to let him know why his comment wouldn’t be published (and it had little to do with the grammar and punctuation mistakes).
It seemed as if he was having a bad day, and responded somewhat similar to this.
You’re not professional, not specific and didn’t address my comment. I wasted my time. If I ever write about ‘a complete waste of time’ I’ll mention you.
This kind of response is all too common these days. Civility often takes a backseat to the aforementioned tendency to flame those whom you do not know and for reasons not clearly or easily understood. The next response seemed more soapbox self aggrandizement than critical and went something like this.
I’ve been a writer for over 10 years. My writing wins awards. I’ve only received 2 complaints. You are less than professional. There is too much blather in the world. I won’t go away. Cowards and flakes and unprofessionals are the problem and finger pointers are the solution.
You get the idea.
Why do I feel I’m being lumped in with cowards, flakes, and unprofessionals? Regardless, this reader wins The Boomer Award for the Best Line of 2012.
Finger pointers are the solution.
If finger pointers are the solution, here’s a finger just for you. Consider yourself solved. See? I know sign language.